Recent Storm Damage Posts

How to Prepare for a Storm

6/10/2020 (Permalink)

Rain falling on an umbrella with our logo in the corner SERVPRO of St. Louis Central is your local storm cleanup and mitigation company

Storm season is in full swing here in Missouri. As we all know, they can be very destructive to both your property and your own well-being. Here are some steps you can take to protect yourself when a storm hits.

Create a Storm Safety Plan

The first step takes place even before the storm happens. Creating a storm safety plan includes information about where you and your family will meet if separated in a storm. It sets up a plan that everyone will follow if there is a necessary evacuation of the property. The reason you create a plan is so that everyone in the home is informed and on the same page.

Create an Emergency Kit

An emergency kit can help you get out on short notice or survive if utilities are taken out by the storm. The bag should be a backpack or a smaller overnight sized bag. Everyone in the home should know where the bag is and what is inside.

Things to include in your kit:

  • Battery powered flashlight
  • Portable batter powered radio
  • Extra batteries
  • List of emergency phone numbers
  • Prescriptions and essential medicines
  • First aid kit
  • Nonperishable emergency food
  • Bottled water
  • Non-electric can opener
  • Disposable camera
  • Credit cards and cash
  • Change of clothing
  • Sturdy shoes or boots
  • Important papers, identification and bank information

As always, if you experience damage to your property due to a storm, give SERVPRO of St. Louis Central a call at:


Does Homeowners Insurance Cover Storm Damage?

5/13/2020 (Permalink)

A fallen tree on top of a house Call SERVPRO of St. Louis Central today for help with your storm damage

It is storm season in Illinois which means your home could be at risk of damage. Do you know what your insurance policy does and does not cover?

Most homeowners insurance policies cover these types of damages:

  • Water and ice damage
  • Lightning strikes and power surges
  • Wind, hail and fallen trees

Water and Ice Damage

Most homeowners' insurance policies help cover water damage if it is “sudden or accidental,” meaning a burst pipe or a failed fitting with a washing machine. The ice aspect comes into play with extreme cold weather damaging your roof causing leaks.

Lightning Strikes and Power Outages

Lighting coverage comes into play if your home is directly struck by lightning. A direct strike can cause fire damage, smoke damage or power surges. Power surges caused directly by a lightning strike, in most cases, will cover damaged electronics and appliances.

Wind Hail and Fallen Trees

Storms tend to have very high wind and hail which can be damaging to the exterior materials of your home. Under a normal homeowners policy, these types of exterior damages along with interior water damages are typically covered. Most policies also cover damage caused by a tree that is knocked over by the high wind.

If you are unsure of what is covered by your insurance, now would be a great time to call your agent and check your policy. It is better to know what is covered before something happens so that you can be prepared.

And as always, if you experience a loss related to storm damage:


Managing a Storm Damage

4/13/2020 (Permalink)

A home damaged by a storm with a sign that says "Storm Damage" SERVPRO of St. Louis Central can handle any size disaster caused by a storm!

Many things come along with a violent storm. We live in an area of the world where extreme weather happens every year. We have tornadoes, heavy rain, lightning, hail, etc. All of the acts of nature are powerful and can cause a lot of damage to our homes and businesses. Luckily, you have SERVPRO of St. Louis Central to help you make your storm damage “Like it never even happened.”

Let’s say that the windows at your property have been broken due to high winds or hail, we can handle that. What if your roof is partially or fully blown off by a storm? We are also capable of replacing your entire roof. SERVPRO of St. Louis Central is dedicated to making sure that the transition from preloss to post-mitigation is as seamless and easy as possible for the property owner.

Most storm damages are more than one kind of damage all in one. Thinking back to the roof example in the last paragraph, there is at minimum reconstruction to be done, but there will also be water damage from the rain involved in the storm. You can rely on SERVPRO of St. Louis Central’s highly trained professionals to make sure that all aspects of the damage are recognized and documented properly.

What We Offer:

  • Reconstruction Services
  • Water Mitigation
  • Fire Restoration
  • Cleanup Services
  • Document Drying
  • Move Outs and Contents Restoration
  • Mold Removal and Mitigation

As soon as the damage occurs, it is important to get the opinion of a professional before moving forward. That way, secondary damage does not occur, and the proper procedures can be followed. For that professional opinion, you can trust SERVPRO of St. Louis Central!

Call Today: 314-260-7177

4 Reasons Why Sump Pumps Fail

3/9/2020 (Permalink)

4 Reasons Sump Pumps Fail SERVPRO of St. Louis Central can handle any size water damage! We are your local water damage experts!

Let’s take a moment to talk about one the most important pieces of equipment in your home that is, more times than not, forgotten. The sump pump in your basement is a crucial piece of equipment that keeps your basement from flooding when heavy rains are coming down outside. The sump pump diverts water from your basement and foundation to a safer place where it can drain properly. Sump pumps have many moving parts and variables that make sure they run properly. If one of those variables goes bad, then the pump will fail.

4 Reasons Why a Sump Pump Can Fail:

1. Power Outage

A power outage is the most common reason for a sump pump failure. That is because sump pumps are not typically connected to their own power supply. They are most commonly connected to the home’s electrical system the same way lighting and the HVAC system is. Having a backup generator for your home in this case can be a lifesaver and prevent future headaches.

2. Sump Pump is the Wrong Size

Seeing this may make you think, “Let’s get the biggest pump so that it can handle any amount of water.” This thought can get you in trouble though, because sump pumps that are too big overwork and actually will wear out faster. While a pump that is too small will not be able to keep up with the waterflow that it encounters. The best course of action is to consult with a professional to make sure you have the proper sized sump pump.

3. Improper Installation

Installing a sump pump must be done exactly right. Manufacturer’s instructions must be followed carefully for the installation in order to avoid severe water damage down the road. Most manufacturers recommend or require a check valve to be installed on the discharge line. If not installed, the back-flow of water can cause the pump impeller to rotate backwards and unscrew off the motor shaft. In this scenario, you will still hear the pump motor running, but it would not be pumping any water.

Most manufacturers require the drilling of a small air relief hole in the discharge line between the pump and the check valve which is intended to prevent the pump from having to overcome the air pressure in the discharge pipe. The discharge pipe must be of the required diameter. 

Lastly, the sump pump pit should not be set in dirt or gravel. This causes debris to enter into your pump and can result in interference with the pump’s on/off switch or float arm.

4. Lack of Maintenance

Depending on the pump manufacturer, it is recommended that from every 2-3 months to once a year. To be safe, it is best if the pump is checked before rainy season starts. That way, you are not caught with a faulty pump when it is pouring down rain outside.

Like all equipment, a sump pump can also just unexplainably fail. This is the reason why preventative maintenance and routine checks are key so that you never get caught in a bad situation. Remember that even though a sump pump may seem expensive, but it doesn’t come close to comparing to how much a water damage can cost you both financially and emotionally after losing sentimental items.

Call SERVPRO of St. Louis Central today for any water damage needs!


Winter Storm Hazards

12/6/2019 (Permalink)

Snow Give us a call, we will assess the situation like it never happened.

Winter Storms can bring many hazards

Many destructive impacts can come out of a single winter storm. Are you prepared for the coming winter? The array of hazards that can come from a winter storm are sometimes countless.

  • Ice: Accumulations of a half inch or more, because of it's weight can cause widespread destruction and power outages and can have a crippling impact. 
  • Wet Snow: Much like ice accumulation, wet snow adds extra weight and stress, increasing the chance of damage. Moist snow sticks easily to trees and power lines.
  • Snow on Roofs: Several feet from one or multiple storms accumulating on a roof can add stress, causing them to collapse.
  • Flooding After the Snow: A rapid warm-up or rain following a winter storm with an expansive snow pack can set the stage for major flooding.

Melting snow and ice after a storm can also cause damage to the inside of your home or business. Call the professionals at SERVPRO of St. Louis Central to assess the situation and put you to Pre-Winter condition, "Like it never even happened."

Call us (314) 260-7177

Are you Prepared for Winter?

12/5/2019 (Permalink)

Guy on Roof Make sure you are prepared for the winter weather!

Winter storm preparation can help to eliminate costly repairs caused when your home or office is not protected from severe cold, snow, and ice.

Protect your roof and inspect gutters, flashing, and even your chimney.  Snow on the rooftop sounds nice in a song but it’s not nice when the snow melts and causes an ice dam. Winter storm preparation can help prevent costly water damage.  Pipes may burst because they’re in unheated, unprotected spaces without being insulated.  Water damage can happen when your attic isn’t well ventilated or insulated.  Doing so helps expel the warm air from inside the house and refresh it with cooler outside air which helps prevent condensation from occurring that can lead to mold and mildew, structural damage and ice dams. 

If your St. Louis Central home or business is damaged from a winter storm , take immediate action to prevent additional damage to your property and call us! 

Frozen Pipes: A Winter Water Damage Emergency

11/6/2019 (Permalink)

Frozen Pipes Low Temperatures can freeze pipes, make sure you are keeping an eye on your home during winter.

We can’t control the weather frigid winter temperatures are here in the Midwest, the lower temperatures cause a new set of seasonal Missouri property disasters including frozen pipes, ice dams and other frozen water damage concerns.

Every winter our SERVPRO of St. Louis Central professionals help countless homes with the restoration, cleanup and repair of their property following a frozen water property disaster.

Why is a Frozen Pipe a Concern?

  • When water begins to freeze, it expands. This can cause both plastic and metal pipes to burst, possibly leading to significant water damage to your home or business.
  • Since water expands when it freezes, it puts unwanted pressure on pipes.
  • As water freezes, the force exerted from the expansion can cause a pipe to burst, regardless of the strength of the material.
  • You may not know you have a burst pipe as the water has turned to ice. Once the temperature starts to warm and thawing begins, leaking and flooding can occur.


The key to avoiding costly secondary damage is to handle every water problem as a real threat to your property with proper mitigation. Our SERVPRO of St. Louis Central team has the equipment, training and experience to find and dry unseen water before secondary damages occur. We begin removing the standing water from your property with extraction methods, and rapidly dry your structure and contents with dehumidifiers that lower the indoor humidity levels, so your building dries out quickly. When time matters, technology and equipment must be counted on to perform. SERVPRO of St. Louis Central professionals will answer your call with rapid action and a full arsenal of drying equipment.


Short- and Long-term solutions for low temperature plumbing problems include:

  • Locate and seal cracks and openings in the walls, attic, basement or crawlspace.
  • Weather strip and caulk around crawlspace doors and basement windows.
  • Make sure your home is properly insulated. Pay special attention to areas where pipes are located.
  • Insulate unprotected pipes and don't leave gaps. Pipe sleeves simplify the process. Keep the pieces tight against each other and seal the slits and joints with duct tape.
  • Install storm windows over basement windows or replace the old windows with energy-efficient alternatives.
  • Find your main water shutoff so you can turn off the water quickly if needed. Locations vary — look in the crawlspace or basement where the water supply enters the house, inside a water meter box directly outside the house or near the water heater.
  • Open cabinet doors under sinks to let warm air flow around the supply lines. Move any cleaners or other chemicals out of the reach of children.
  • Keep your thermostat at the daytime setting during the night. If you'll be away for several days during subfreezing weather, keep it set above 55° F.

April Showers Bring May Flowers

3/22/2019 (Permalink)

April showers help to bring us the most vibrant May flowers and we are so happy with this change of season.

However, when April showers are more like torrential, relentless downpours we could face a flooded basement and other water damage causing costly repairs. Flooding generally occurs in the springtime as the result of heavy rains that cannot be adequately absorbed by the still thawing earth. Particularly formidable are the flash floods resulting from thunderstorms, swiftly melting snow and ice jams in creeks. Consider if more than one of these circumstances happens at the same time, you have the potential for a catastrophe with flooding waters and raging mudslides.

Homeowners you can take some simple precautions to secure your property and keep your possessions safe.

ElevateKeep your furnace, water heater, electrical panels above predicted water levels to protect yourself from costly home replacements.

Install check valvesThese valves close to prevent the backward flow of liquid and prevent water from backing up into the drains in your home.

Build barriers: Use sandbags to create flood walls to prevent or reduce flow of water into your home.

Waterproof the basementUse a waterproofing compound to seal the walls of your basement.

Clean: Clean gutters, drains and downspouts for proper water flow.

Purchase flood insurance: Most standard homeowners' and business insurance policies unfortunately do no cover flood damage. In the event of a flood, you would be responsible for covering the full cost of repairs and replacing items damaged.

We provide emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Staying Safe During and After a Flood

2/28/2019 (Permalink)

Do you know how dangerous flood water can be? A depth of 6 inches can sweep you away, and a depth of 12 inches can sweep your car away. Floods are fast-moving and aggressive, and if you didn’t heed the warnings to evacuate, then you need to know how to stay safe not just during the flood but after.

1. Staying Safe During 

During a flood, you should stay in a safe location, and it is best to discuss this location with others so that when/if you need to be rescued your family can give first responders the most accurate information. Your safe place should be an elevated location. If you choose your house, do not go into the enclosed attic. The level you want should have numerous exit points so that the rising waters do not trap you. Additionally, when the flood begins, stay at your designated location. Do not attempt to leave, unless absolutely necessary because you could be at risk of drowning. Essentially, staying safe during a flood comes down to remaining calm and trying to stay above the rising water.

2. Staying Safe After

Standing flood water can be potentially hazardous. Not only do possible downed power lines present the risk of electrocution, but the water itself may also be contaminated from sewage and other debris. While a building was your sanctuary during the flood, a flooded building now presents serious health risks. If it is not possible to stay in a dry area, it may be wise to wear heavy gloves and boots to prevent contact with any potentially hazardous materials, but it is best to avoid contact if possible. When the time comes, seek out restoration specialists SERVPRO of St. Louis Central, to restore your home from any lasting water damage and to help with any hazardous cleanup.

Flooding and the resulting flood water are dangerous. It is never wise to ignore a call to evacuate, but it is not always possible to leave. When you must stay behind, it is essential to find high ground and avoid contact with contaminated materials. 

Give SERVPRO of St. Louis Central a call today! 

Power Outages

2/19/2019 (Permalink)

Power Outages

Extended power outages may impact the whole community and the economy. A power outage is when the electrical power goes out unexpectedly. A power outage may:

  • Disrupt communications, water, and transportation.

  • Close retail businesses, grocery stores, gas stations, ATMs, banks, and other services.

  • Cause food spoilage and water contamination.

  • Prevent use of medical devices.


  • Keep freezers and refrigerators closed.

  • Only use generators outdoors and away from windows.

  • Do not use a gas stove to heat your home.

  • Disconnect appliances and electronics to avoid damage from electrical surges.

  • Have alternate plans for refrigerating medicines or using power-dependent medical devices.

  • If safe, go to an alternate location for heat or cooling.

  • Check on neighbors.


Prepare NOW

  • Take an inventory of the items you need that rely on electricity.
  • Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
  • Plan for batteries and other alternatives to meet your needs when the power goes out.
  • Sign up for local alerts and warning systems. Monitor weather reports.
  • Install carbon monoxide detectors with battery backup in central locations on every level of your home.
  • Determine whether your home phone will work in a power outage and how long battery backup will last.
  • Review the supplies that are available in case of a power outage. Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
  • Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.
  • Keep mobile phones and other electric equipment charged and gas tanks full.

Hurricane Michael

11/28/2018 (Permalink)

Hurricane Michael strenghtened to a CAT 4 strength with sustained winds at 155mph. As Michael made landfall it caused significant flooding and wind destruction in the Northern Gulf areas of the Florida Panhandle. High flood risks flash flooding and widespread wind damage is expected from Florida, across Georgia, North and South Carolina.

Our SERVPRO of St. Louis Central team had been deployed to help with the commercial restoration needs of the area. What we saw as a team down in Florida was devastating, and so unreal. We helped out as many companies, schools and others as much as we could.

Here pictured is some of the condos, and houses that we helped clean up. As you can see the roofs are damaged, siding, stair cases ruined and much more.

Prayers out to the people affected by Hurricane Michael.

What to do before help arrives

11/21/2018 (Permalink)

In the event of a storm water damage, SERVPRO of St. Louis Central wants our customers to stay safe.   Here are some important emergency water damage tips that SERVPRO encourages our customers to review:

Shut off your water source or contact a qualified person to do it for you.

Turn off circuit breakers when access to the power distribution panel is safe from electrical shock.

Mop up as much of the excess area as you can.

Place aluminum foil or wood blocks between furniture legs and wet carpeting.

Move paintings, art objects, computers, documents, and other sensitive valuables to a dry place.

Don't enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water.  You want to avoid electrical shock hazards.

Don't use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.

Don't turn on ceiling fixtures if ceiling is wet; and do not enter rooms where ceilings are sagging from retained water.

Have An Emergency? Call SERVPRO of St.Louis Central! 

 (314) 260-7177

Beware of Frozen Pipes

11/12/2018 (Permalink)

Winter is on its way, especially here in the Midwest we never know what to expect when it comes to stepping outside. Winter in the Midwest can be sunny, rainy and breezy, but in most cases is freezing cold weather with a lot of snow. During this time of the year frozen pipes become the biggest repair.

It is never a good sign to have a frozen pipe, because they block water flow to outlets. The bigger problem is that when the water freezes in these pipes, it expands which means a lot of pressure is applied and the interior part of the pipe. In most situations with all the pressure being applied to the pipe, it can cause it to burst directing freezing water and ice into other building structures like drywall.

Always be cautious about your outside appliances and make sure the water is shut off outside and double check any pipes that are easy accessible.

Stay warm this winter season, you never know when you’ll need SERVPRO St. Louis Central to come help you fix your pipes throughout this wintery season.

Call Us Today – (314) 260-7177

SERVPRO of St. Louis Central is ready for stormy St. Louis weather

2/20/2018 (Permalink)

SERVPRO of St. Louis Central is Faster to Any Size Disaster!

SERVPRO of St. Louis Central specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

SERVPRO of St. Louis Central is the only certified Disaster Recovery Team in the St. Louis Region!  When storms hit St. Louis, we can scale our resources to handle a large storm or flooding disaster.  

Our highly trained crews are ready to respond 24/7 to storm or flood damage in the St. Louis area.

Have Storm or Flood Damage? Call Us Today (314) 260 - 7177