Recent Why SERVPRO Posts

AT SERVPRO, WE NEVER SLEEP

5/10/2022 (Permalink)

A SERVPRO semi tactor trailer staged in front of a municipal building One of our many SERVPRO Large Loss Trailers

Here at SERVPRO of St. Louis Central and SERVPRO of Bridgeton/Florissasnt, we have a team of well trained restoration professionals that can tackle any size disaster, 24/7 and 365 days a week! Our team has proven to provide an industry best service to our clients with expedited service that does not compromise on value!

WE ARE ALWAYS AVAILABLE

Whether it is 2:00AM in the morning or the evening hours, SERVPRO is able to dispatch a team of professionals to quickly address any issue you may have. Burst pipes? Fire damage? Flooding? No matter what the damage or the situation you are experiencing, we have a team standing by to serve you with one of the industry's best restoration services in the nation. 

THERE IS NO JOB TOO BIG

Did you know our SERVPRO Disaster Recovery Team is both prequalified and strategically positioned to handle a natural disaster of any size within the United States? Our SERVPRO Commercial Large Loss Division is uniquely positioned to help in case of any large loss with urgency and unmatched mitigation efforts. Whether flood or tornado, hurricane or storm, the Disaster Recovery Team is prepared for the unpredictable 365 DAYS A YEAR! 

Proven Track Record

At SERVPRO we are a trusted franchise that has been the leader in the cleanup and restoration industry for 50 plus years. In that time, our services have been trusted by businesses, homeowners, the insurance industry, and the government! 

No matter how big your disaster, we will make sure it looks "Like it never even happened." Call 314-260-7177 today for more information and help. 

SERVPRO, Your Clean Ducts Specialists

5/10/2022 (Permalink)

picture of a very dirty duct vent How's Your Indoor Air Quality?

Looks like high temperatures have arrived early in St. Louis this year, and when it gets near 90 degrees we tend to keep the doors and windows to our homes and businesses shut tight to keep the hot weather outside. This also keeps the air trapped inside and recirculating through the building. Without regular maintenance and cleaning, ductwork can become dusty and dirty especially if there is neglect in routine filter replacements. This will cause foul odors, dust, mold, and other contaminants to be circulated around the building which will result in poor air quality in your home or business.

Cleaning the ductwork helps to improve the air quality and gain energy efficiency. Odors will be less noticeable and the potential for mold growth will be reduced. This can also help to remedy any bacteria, fugus, or mold that may be in the ductwork.

Does your ductwork need cleaned? SERVPRO of St. Louis Central and SERVPRO of Bridgeton/Florissant can help! Contact our team at 314-260-7177 today to schedule having your ducts cleaned.  

SERVPRO, WE DO SO MUCH MORE THAN CLEANING UP A MESS!

5/10/2022 (Permalink)

picture of a reconstruction project that SERVPRO is doing. Total Reconstruction

At SERVPRO of St. Louis Central and SERVPRO of Bridgeton/Florissant we do so much more than just emergency cleanup. We are you Full Service restoration/reconstruction contractor. One call to TEAM WOLFE does it all, from initial building stabilization, mitigation to complete reconstruction services. 

Our Construction Division at TEAM WOLFE can simplify the restoration process by handling both the initial damage, mitigation and rebuilding the affected areas including a total construction project. Having one qualified company for the entire process from emergency services, to mitigation and reconstruction, SERVPRO can save time, keep costs low and relieve you and your family of the stress from juggling all that goes into restoring your home or business. TEAM WOLFE can provide this continuity by supervising a full range of restoration and construction services that will bring a building back to full functionality.

Here at SERVPRO of St. Louis Central and SERVPRO of Bridgeton/Florissant, we employ all of the trades necessary to complete your project, from lead management, project managers, IICRC (Institute of Inspection Cleaning and Restoration Certification) Certified restoration technicians and carefully selected Trade Partners that work seamlessly within our SERVPRO approved processes. All of our employees and trade partners are skilled and trained to take care of your belongings and restore your property back to its preloss condition "Like it never even happened."

SERVPRO Giving Back to the Communities We Serve

12/15/2021 (Permalink)

Representatives of SERVPRO donating their time at a charitable Holiday Event One Stop Community Christmas

Our SERVPRO team was privileged and blessed to participate at an event called "One Stop Community Christmas" on December 11th at one of our franchise locations we service. This charitable event serves families in 7 counties which affects 1000's of our customers! Our Marketing representative Howard Manuel and his wife volunteered their Saturday on behalf of SERVPRO. TEAM WOLFE's donation to One Stop Community Christmas helped reach over 2,500 children and gifted them with new undergarments and socks along with many other businesses who passed out toys, clothes, food baskets to many families in need of support over the Christmas holiday season. What a blessing to participate and to give back to the communities that we serve! One of the main goals of One Stop Community Christmas is to have many local businesses, organizations, and civic groups combine their resources in a collaborative way to help the needs of families in the region so they have a positive experience for them and their children during the Holiday season. Our team is commited to helping support charitable events like the One Stop Community Christmas and others just like it. Giving back feels so good and we feel blessed and privileged to have the resources to give back. We couldn't do it without you (our customers) supporting our business. Thank you and Merry Christmas!

Serving the Region for 25 years.

11/19/2021 (Permalink)

Our Owner holding his 25 years of service plaque 25 Years Strong!

25 Years Strong

Established in 1996, we just celebrated our 25th year in business as a SERVPRO franchise! We are truly thankful and blessed to have had the priviledge of serving the St. Louis region and surrounding communities for those years. It could not have happened without the trust you have put in us to service you in the time of need.

Our team needs more than just work, they need something to work toward, and here at SERVPRO we provide that culture. The satisfaction of helping people is paramount in our culture. Our team understands our mission of SERVPRO of St. Louis Central and its reason for being one of the premier restoration services in St. Louis and the nation. Our leadership team implements a culture that takes great pride in delivering a service that truly encapsulates a "Like it never even happened," experience. all of our divisions from mitigation to large loss to our reconstruction division work in the same direction to achieve the goals of being the best in the industry. 

We Are Not Going Anywhere

At SERVPRO of St. Louis Central & SERVPRO of Brigeton/Florisssant, you can count on us being here serving our great community for years to come. We have been herre for 25 years and we are just getting started. Our owners, David and Angie Wolfe have dedicated their lives to serving and have surrounded themselves with like-minded people. 

So, when you have the need for a one stop restoration/reconstruction provider look no further. SERVPRO of St. Louis Central & SERVPRO of Bridgeton/Florissant has been here for 25 years and we looking forward to serving you for 25 more! Call us at (314) 260-7177.

SERVPRO of St. Louis Central is the only company you need!

6/9/2021 (Permalink)

One of SERVPRO's Project Managers Brandon Walk standing in front of a Construction Division van. SERVPRO Project Manager

Every St. Louis homeowner or business' worst fear is a fire destroying their biggest investment. The emotional and financial impact brought on by a catastrophic event can be staggering and beyond stressful. The last things you want to worry about are fighting your insurance company and getting countless bids from dozens of contractors for all of the trades required to restore your home or business. The process can overwhelming to say the least.

SERVPRO of St. Louis Central offers our customers a "One-Stop-Shop" for your fire, water & storm restoration needs saving you precious time, money and your sanity! Your insurance company will look to pay the least amount possible to restore your home. If you’re dealing directly with your adjuster to settle your claim, this leave you having to cut corners on labor and material. Your home or business is the last place you want to cut corners during a reconstruction phase. This is why it is essential to have SERVPRO of St. Louis Central as your advocate! With our claims experience and extensive restoration knowledge we bring to the table, we can help smooth out a potential bumpy road to recovery.  SERVPRO will be there to assist in the claims process and handle the entire restoration project, providing you with the most efficient and stress-free experience possible to get your home or business back to its preloss condition.

Why Choose SERVPRO of St. Louis Central

3/19/2021 (Permalink)

A young woman giving a review on her cell phone SERVPRO is a different kind of provider

Were you ever apprehensive when you heard that a contractor or restoration provider was coming to your home or business and thought to yourself, "I wonder if dust & debris will get on everything and they leave it behind for me to clean up?" Worried about unprofessional or unqualified people doing inferior work leaving you dissatisfied? Worried about projects not completed in a timely manner? Well, that's why SERVPRO of St. Louis Central is a different kind of service provider! We understand that you want your property back to its preloss condition quickly and professionally! Here are some of the other reasons why we are different:

Our technicians are professionally trained in what we do and are on time every time!
We seal off areas that are unaffected in your home or business in to keep dust and debris out to prevent any secondary damage to your belongings.
Our team is on call 24/7 to respond to any disasters, even on holidays because we never shut down.
We are certified and carry licenses to ensure your mitigation, remediation, or reconstruction is done correctly, in a timely manner and done right the first time.
Our project managers ensure your peace of mind by keeping you updated as we progress.
We work with your insurance provider/adjuster and offer a transparent estimate.

SERVPRO of St. Louis Central is committed to the region we service and to you! We take great pride in putting your St. Louis home or business back to it's original state "Like it never even happened."

Our Construction Division compliments our Restoration Services

12/29/2020 (Permalink)

contractor meeting with planners over blueprints Full Service Contracting

At SERVPRO of St. Louis Central, the backbone of our company is fire, water & smoke cleanup and restoration. But, what compliments our unique services in the industry is we can facilitate every aspect of the reconstruction process of your damaged property!

Our construction division specializes in reconstruction, new construction residential, retail, offices, financial institutions, healthcare facilities, educational facilities, government properties, warehouses and shipping facilities. We have experts in the field of putting your home or business back to its preloss condition which includes complete builds from a total loss. Our in-house construction division can provide everything that a normal contractor can provide you after you are hit with a catastrophe. That's why SERVPRO is so unique, we can handle the entire process so there is no need for multiple companies and services to juggle! One call to SERVPRO handles everything from start to finish. For work not completed in-house, we have an extensive list of qualified contractors (HVAC, Plumbers, drywall finishing, roofing, electricians and many other specialized services) just to name a few.

We can fast track your project and offer cost-saving solutions to meet your budget goals because you are dealing with just one company!

Call us today at (314) 260-7177 for all your construction needs because we are not just a restoration company, we are a full service contractor!

The benefits of Air Filtration in your home.

12/4/2020 (Permalink)

a picture of a hepa filter with the words HEPA FILTER in green letters HEPA FILTER

Did you know that Air filtration is a great way to keep harmful impurities that affect your health away from your family. Using an air purifier has numerous benefits as well, but you need to know which one is best capable of removing noxious (harmful, poisonous, or unpleasant) mold spores. Find out which types  of air purifiers are most effective at accomplishing a clean and healthy environment.

Air Purification Health Benefits

Besides removing mold spores and floating fungal particles, air purifiers generate atmospheres that are:

  • Clean
  • Odorless
  • Dustless
  • Free From Pet Dander

HVAC attachments reduce the burden placed upon your device, subsequently extending its life.
Although most purifiers can achieve the above objectives with ease, not all are as effective at eliminating mold spores. Making the right choice of air filtration is crucial if you want to keep your St. Louis home free from a situation requiring the services of a mold removal service provider.

Styles of Air Purification
Assuming your primary goal is to remove aerial fungi, one of your best options is a purifier that includes a HEPA (high efficiency particulate air) filter. These filters are able to remove 99.97% of particles 0.3 microns or larger and machines equipped with a HEPA filter can dramatically improve your home’s air quality. Be certain to regularly change you HEPA filter on a regularly scheduled basis, as failure to do so can result in captured spores escaping.
Your other superior choice is a Photo Electrochemical Oxidizer. Using light activation to destroy air particles, an oxidizer is capable of actually eradicating airborne offenders instead of merely trapping them.
Many other systems exist, but none are better than either of the above selections. Photocatalytic oxidizers, for instance, can expunge some organic molecules, but they are highly inefficient. Ozone generators flood your residence with this peculiar-smelling form of oxygen on purpose, a bad idea for those with certain sensitivities. Carbon filter purifiers, which trap gasses, are totally incapable of removing fungus spores.
Keep your residence in St. Louis clear of mold growth through the use of effective air filtration, making sure that whichever model you pick is capable of handling the job.

Safe Ladder Usage 101

12/2/2020 (Permalink)

a worker climbing down a ladder and a SERVPRO Logo with the words Ladder Safety in the picture Safe Ladder Handling

When it comes to climbing ladders please consider the safety risk involved before climbing up. Falls from portable and extension ladders are one of the leading causes of occupational injuries and fatalities. The following is a list of safety tips and guidelines to make sure you, and everyone around you, stay safe.

  • Make sure you read and follow the instructions on the ladder, pay close attention to weight limits to whatever ladder you are getting ready to scale.

  • Look for overhead power lines before moving the ladder. Don’t use metal ladders near power lines or exposed energized electrical equipment.

  • Always do an inspection on your ladder before use. If something is broken or bent, either replace it, or get it repaired. If it’s a commercial ladder, make sure you tag it and pull it off line so another co-worker doesn’t grab it and use it.

  • You should always keep a 3-point contact when climbing (two hands and a foot, or two feet and one hand). Keep your body near the middle of the step and always face the ladder while climbing.

  • Make sure you use the right ladder and accessories for their designed purpose.

  • The ladder must be free of any slippery material on the rungs, steps, or feet.

  • Don’t use the top step/rung of a ladder as a step unless it was designated for that purpose.

  • Use a ladder only on stable/level ground, unless the ladder is secured to prevent displacement.

  • Don’t use boxes, barrels or other unstable bases to gain extra height for the ladder.

  • If the ladder needs moved or shifted, make sure that everyone and equipment is off of it.

  • The proper angle for setting up a ladder is to place its base a quarter of the working length of the ladder from the wall or other vertical surface.

  • If using the ladder in a place where it can get displaced by other work activities, make sure it’s secured.

  • Keep all traffic away from the area around the ladder.

  • Make sure that the locks on the on the extension ladder are properly engaged.

  • Be aware of the weight capacity of the ladder, and don’t exceed the maximum load. You need to take into account your weight and anything you carry on it.

Take a few minutes before getting on your next ladder by doing that inspection, and being mindful of its placement. By following these suggested ideas, serious injury can be prevented.

Have a cleaning project that requires climbing on a ladder? Why not leave the ladder climbing to SERVPRO! Give us a call at (314) 260-7177

Want to learn more about ladder safety? Check out this OSHA link: https://www.osha.gov/laws-regs/regulations/standardnumber/1926/1926.1053

AT SERVPRO, WE RESPOND IMMEDIATELY

8/31/2020 (Permalink)

A receptionist at a desk answering the phone. SERVPRO Administrative Assistant

When You Need a Rapid Response to Your Damage, We Respond Immediately

SERVPRO of St. Louis Central knows that when you call our company, you may be feeling overwhelmed, confused, stressed, and vulnerable. You need an expert to guide you through the crisis you have just endured. SERVPRO of St. Louis Central has specific fire, water and smoke damage training and the expertise to help you through your dilemma. We specialize in fire, water, smoke and storm damage cleanup and restoration. In fact, it's the cornerstone of our business.

What to Expect When You Call

When you call, our friendly representative will ask several questions regarding the type of damage you have incurred. These questions will help us determine what equipment and resources to bring with us when we deploy, including how many trained SERVPRO restoration specialists that may be needed for your particular situation.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information including your phone number and email address
  • Your insurance carrier (if applicable)
  • Has a claim been turned in?
  • Name of Adjuster (if assigned)
  • The street address of your home or business
  • When did the damage occur?
  • What caused the damage (if known)?
  • Is there electricity and water available (on-site)?
  • Is there standing water (if applicable)?
  • What year was the home or business built?

About SERVPRO of St. Louis Central

SERVPRO of St. Louis Central specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of St. Louis Central.

How Containment Prevents Further Contamination

5/14/2020 (Permalink)

A plastic containment barrier up in a loss Containment helps prevent the spread of mold

If a part of your home or business is contaminated with mold, our professionals may decide to section off your property in an effort to contain the spread of mold throughout the rest of the property. The containment efforts are used for several reasons including:

1. Containment Isolates the Contaminated Area from the Rest of the Property

Once all the contaminated areas are identified, plastic is hung in doorways and on walls. This creates a barrier between the contaminated area and the “clean” area. The plastic does not let air in or out which leads to the next reason.

2. Containment Prevents Spreading Airborne Spores

One of the ways mold can spread is through the air. Think of how flowers grow and fertilize using pollen. Mold is similar in the way that, when disturbed, mold can release small spores that fly through the air and land in a new place to spread.

3. Containment Mitigates Carrier Spreading

Other than airborne spores, mold can also spread by getting stuck in clothes and/or skin which can carry them to a new location. This is why, in severe situations, we will fully suit up when removing mold. 

SERVPRO of St. Louis Central is your local expert in mold remediation, fire and water damage services. You can trust us to handle your property professionally and with care, no matter the size. Call today to make your loss “Like it never even happened.”

314-260-7177

We Are Duct Cleaning Experts

3/19/2020 (Permalink)

A before and after photo of a dirty air duct SERVPRO of St. Louis Central has the expertise and equipment to handle any size duct cleaning from commercial to residential

How often do you look at your HVAC system? Like most people, the answer is probably not very often. We are not saying that forgetting about your HVAC system is a bad thing, we all do it, but if you cannot remember the last time you looked it over, then it is the time to do so.

There is not a typical timeline in which your system should be regularly cleaned, but there are a few signs to look for:

  • Visible mold growth
  • Ducts are infested or have been infested with vermin
  • Ducts are clogged with excess amounts of dust or debris
  • Particles coming out of registers when system comes on

If any of these signs appear in your ducts, there may be an underlying problem that also needs to be addressed with your HVAC. For those solutions, it is best to contact your preferred heating and cooling company to find the reason for these problems.

For cleaning, you can trust the professionals at SERVPRO of St. Louis Central to effectively clean your duct work. We have the proper equipment and expertise to handle any size job, from a large office building to a residential home.

At SERVPRO we don’t just take a vacuum into your ducts and sweep it out. We have a special agitator that kicks up all the dust and debris in your ducts that is then sucked out with our industrial duct air cleaner. There is a reason why SERVPRO is an industry leader, and you can trust us to take care of your home or business!

Call today for a free duct cleaning estimate!

314-260-7177

SERVPRO First Responder Bowl

12/6/2019 (Permalink)

Football First Responder Bowl to be played December 30th.

Get.Fired.Up! 

In a joint effort to honor the service and sacrifice of America’s First Responders, the annual college football bowl game played at Cotton Bowl Stadium in Dallas, Texas has been renamed the SERVPRO First Responder Bowl. Kickoff for the newly christened SERVPRO First Responder Bowl is set for Monday, Dec. 30. For the first time, the game will be played at SMU’s Gerald J. Ford Stadium in Dallas, Texas.

“We are looking forward to the new venue and date as part of the celebration of the 10th year of this bowl game’s history,” said Brant Ringler, executive director of the SERVPRO First Responder Bowl. “In addition to those changes, we hope to grow the number of first responders who attend the game and find new ways to say thank you to them for their service in our communities.”

For additional information about the SERVPRO First Responder Bowl, please visit FirstResponderBowl.com. 

We are proud to be apart of something amazing, we hope you all watch on December 30th! 

Happy Holidays! 

Prevent Water Damage in the Winter Months

12/2/2019 (Permalink)

Snowy House Quick steps to get your home ready for winter.

We wanted to provide a list of some things to do to winterize your home and hopefully prevent a costly water intrusion. We are not re-inventing the wheel here. You have probably heard or read of these tips before. They are just good reminders we need to address each year. While simple in concept, do not make the mistake of procrastination. These simple tips only help if you take action.

  • Drain the garden hose and detach from the faucet. If you need to use the hose later on remember it must be detached and drained after use. It is also a good idea to cover the outside faucet. A frozen outside faucet puts pressure on the interior system.
  • Insulate exposed or vulnerable plumbing pipes. If they are not insulated, insulate them. If they are located on an exterior wall, especially a north facing exterior wall provide some additional protection. Make sure crawls space opening are covered and are not drafty.
  • Clean your gutters and downspouts. Debris in your gutters can cause a back up of water which can cause water damage in any season. In the winter this water can freeze causing an ice dam causing water to back up under shingles and eventually into your home. Remember your guttering system has a top and a bottom. Clean out the top and always make sure the downspouts are clear from debris so the water can easily drain away from the property. Water not allowed to freely drain away will back up and possibly back into your home.
  • Leave the heat ON. Even if you are leaving for an extended time. Even if we are talking about a part-time residence like a vacation home. Leave the thermostat to 55 degrees. A low energy bill is cheaper than a water mitigation and drying bill in most cases.
  • Know your shut off location. All the prevention in the world cannot guarantee an accident or will not happen or an unprecedented weather event will not affect your home. If the worst-case scenario happens, be ready! Know where your water shut of is located. If tools are required to access it or turn it off, have those handy as well.

Mother Nature throws us a lot of curve balls. Our homes are in constant threat from the elements. If your home is affected this winter let SERVPRO of St. Louis Central fix your situation! 

Giving Tuesday

12/2/2019 (Permalink)

People holding coats Donating things to Little Bit Foundation.

Recently one of our brand ambassadors, went to our local The Little Bit Foundation to tour their 33,000 sq/ft warehouse. They have been in business since 2001 and have now grown to serving over 42 schools in underserved communities (helping over 13,500 students this year and have helped a total of 40,000 students throughout the years). Their goal is to help basic needs, improve self-esteem, and enrich the learning environment. They want the students to graduate and go on to be productive, successful members of a stronger St. Louis region. Their first school district was Riverview Gardens. Go check out their page and show them some love!

We decided to partner with them by donating coats, socks, underwear, and gloves! If you want to support them too, make sure to do it on December 3rd for #givingtuesday2019

Insurance Agents Choose SERVPRO

4/16/2019 (Permalink)

One stop shop for all your needs!

Why Many Insurance Agents And Adjusters Use SERVPRO

SERVPRO of St. Louis Central has worked with many insurance agents and claim adjusters. We understand your situation. As an agent or adjuster, you have a responsibility to keep claim costs down while providing the best services possible for your clients. Here are a few reasons why so many insurance agents and adjusters trust us:

Fast Emergency Response
Restoring commercial or residential property is the first priority at SERVPRO of St. Louis Central. Your insurance client will appreciate our immediate response and you will know we’re doing everything we can to limit the damage and the costs.

Pretesting Reduces Claims Expense
Like insurance agents and claim adjusters, we know restoring property is less expensive than replacing property. Our goal is always to restore whenever possible and replace only when necessary. That’s why SERVPRO of St. Louis Central performs pretesting on every loss so we can determine restorability.

Claims Inventory Service
SERVPRO of St. Louis Central can provide insurance agents and claim adjusters with an itemized loss inventory. We give you a report and pictures of important items. Your work is made simpler and clearer because we provide you with a complete and accurate picture of the incident.

Serving Adjusters and Your Clients
A SERVPRO of St. Louis Central professional's job is to reassure your clients, perform quality service, and report to you quickly. We know your job is to interpret the policy and adjust the claim. We don’t want you to have to deal with problems from vendors. Working with you, we strive to save you time so you can focus on priority files, while having complete control of every loss you’re assigned. We offer you 24-hour emergency response, damage mitigation, loss assessment, and an electronic file within hours. SERVPRO of St. Louis Central’s documented, measured performance increases value for you, your agency, your managers, and your clients.

Here To Help 
The job of SERVPRO St. Louis Central is to reassure the customer, provide excellent service and communicate with the insurance agents and adjusters quickly. We work together with the agents to provide quick and effective property restoration and make it “Like it never even happened.” We are a one-stop shop for all of your needs!

Call SERVPRO of St. Louis Central.

We Work Closely with Your Insurance Provider

2/28/2019 (Permalink)

When it comes to customer service, we make continual efforts to make sure that not only you are satisfied by all parties involved are happy with the services we provide. We stay in constant contact with your insurance adjuster, agent and carrier to make sure all parties involved are informed with the services we provide and the progress that is made during the claim. This is paramount to us! A perfectly satisfied customer is a repeat customer! The relationships that are forged by premier customer service provided to each and every home owner, business owner and insurance agent mean so much to us. It only takes one bad job to cancel out a thousand "great outcomes." We strive to make sure that doesn't happen. 

Storm Preparedness Steps

2/28/2019 (Permalink)

Storm Preparedness

If you are a homeowner in St. Louis, MO, you have probably thought about what might happen if a storm causes your house to flood. Planning is always important where storm safety is concerned, especially if you live in a flood zone. Here are four steps that you can take to prepare your home and family for a potential storm involving flood water.

1. Sign Up for Local Alerts

If your community offers an emergency warning system, sign up for it as soon as you can. Alerts are also provided by the Emergency Alert System and National Oceanic and Atmospheric Administration Weather Radio.

2. Determine Your Flood Risk

Do you live in a flood zone? If you don't know, it may be time to visit the Federal Emergency Management Agency's Flood Map Service Center online to find out. If it turns out that floods are a significant concern in your area, you will likely want to purchase flood insurance for your property.

3. Protect Valuables

Valuables can easily become damaged from flood water. Protect yours by keeping gutters and drains cleared, purchasing a battery-operated sump pump and moving said items to higher levels in your house. Important paperwork should be digitized and stored in a waterproof box to protect it from water damage in a flooded building.

4. Plan Your Escape

Having a smart escape route in place is important when a flood is threatening your home. Put a plan for emergency shelter in place, and practice various escape paths with your family on a regular basis. Having supplies such as batteries and medicine on hand is also very important.

Your first priority with flood water is to get yourself and your loved ones to safety. Your property also matters, but storm damage restoration specialists can typically help you resolve any damage that does occur. Planning ahead of time by following the steps above puts you in a better position to keep your family and your investments safer in a flood-related storm.

What to do with Belongings after a Disaster

11/29/2018 (Permalink)

Water and fire damage affect not only the structure of your house but also your belongings. SERVPRO of St. Louis Central understands that your home is more than a structure. Your furniture, clothing, keepsakes, and other belongings are important to you. Your belongings are important to us, which is why we provide the following to help restore and protect your belongings while we are restoring your home.

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning, SERVPRO of St. Louis Central can conduct an organized, efficient move-out of the affected area. A move-out will provide several benefits, including the following:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

On-Site Storage

We have in-house storage where we can keep your belongings safe from further damage, and can provide cleaning and restoration services for your belongings. We have warehouses dedicated to storage where we can keep your items safe and secure. Your items will be placed in clearly identified and secured containers. You can rest assured that your items are being taken care of.

If your home and belongings need restoration services, rest assured that SERVPRO of St. Louis Central has you covered. We can pack out, store and restore your belongings. Give us a call today at 314-260-7177. 

Always be Prepared

11/28/2018 (Permalink)

Join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. “Disasters happen” and not only devastate individuals and neighborhoods, but entire communities. Learn how to be prepared.

Make and Practice Your Plan Do you have an evacuation and shelter-in-place plan? Do you have a plan to communicate with your family before, during and after an incident? Do you have an emergency supply kit? Make sure your family is informed and practiced in your emergency plan. Be sure to sign up for alerts and warnings for your area, and download other necessary apps to stay informed.

Learn Life Saving Skills Do you or someone in your family know CPR? Could you turn off your natural gas if necessary? Do you know how to take cover in an earthquake? Knowing these life saving skills could mean life or death in an emergency situation for you, your family or your neighbors.

 

24 Hour Emergency Service

11/20/2018 (Permalink)

Is water where it is not supposed to be in your home or business? This is not a situation that can wait. Immediate mitigation services are needed. Our dedicated technicians at SERVPRO of St. Louis Central are ready 24 hours a day, 7 days a week to help. You can expect an immediate response and quick action.

A speedy response reduces the migration of the water. That in turn reduced the amount of moisture absorbed by materials and contents in the affected area. These fast actions reduce the drying time, lessens the need for demolition, and keeps cost lower. We want to make sure you feel “Like it never even happened” as soon as possible.

Faster to Any Size Emergency

In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of St. Louis Central arrives quickly and starts the water extraction process almost immediately.

Highly Trained Restoration Specialists

11/20/2018 (Permalink)

Training

We have always put a high priority into educating our team. That need is more important than ever today. SERVPRO is an IICRC certified firm with certified technicians. That means you can expect the very highest in standards and protocol to be used in your home or business.

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning