What our Customers say...

Storm Damage Testimonials

In April of 2013, the operations of Morris Hospital were severely impacted by sudden storm flooding of our campus. The water breached our loading dock and we sustained several inches of water throughout out lower level. SERVPRO came in quickly yet systematically and got us back to business in short order. They were well organized and provided us with the level of expertise we needed to handle this type of emergency. They quickly assessed our situation, made their recommendations, and mobilized the equipment and workforce necessary to get the job done quickly and effectively. All members of SERVPRO staff were professional, responsive and communicated well with us throughout the project.

I would definitely recommend SERVPRO to anyone in need of storm service.

On June 16, 2014 a tornado struck the area near the UW- Platteville campus in Platteville, WI. Two of the building that were damaged were owned by the UW-Platteville Real Estate Foundation. These were residence hall building that had been opened in 2012 and 2013. Both buildings suffered storm damage from the tornado that caused broken glass and water everywhere. Since were less than 80 days before the buildings would be needed to house over 1,000 students for the Fall semester we knew we needed to move fast.

The local SERVPRO team was called and arrived on scene at one of our buildings in less than 2 hours to evaluate the situation. Since time was short and there was much to be done, a recommendation to call in a second SERVPRO team was made. The second team was mobilized and began arriving within 24 hours of notification. Curt McKnelly the manager of the second team was given the clean up responsibly of our largest building which housed 440 students and the main campus dining facility. Curt quickly assessed the situation and understanding the time constraints we were under, began to take action. In the hectic days following the event he and his team moved quickly to get the water and glass out of the building. Using SERVPRO’s nation wide power, personnel and equipment was brought in from all over the area.

The efforts of the SERVPRO team allowed for the building to be cleansed and turned over to our General Contractor for rebuilding. In less than 70 days the building was declared ready for occupancy and 73 days after the event students began moving back into the buildings and meals were being served in the dining facility. Most of the students now living in the building were not impacted by extraordinary effort that took place over the summer it was truly as though it had never really happened.

Early morning water pipe break. Provided directions for getting water off and showed up first thing in the morning. The crew was professional, compassionate and very helpful. In time of trouble, it was awesome to have great people to respond. THANK YOU.

I want to take this occasion to let you and your team know how grateful the Board of Directors and Owners of Teal Harbor Condominiums are for the great work that you did under very difficult conditions during the emergency response and repair work associated with Hurricane Harvey which struck the Island of Port Aransas, and our condominium complex, on August 25, 2017. Your representatives were among the first to contact our manager regarding assistance and we engaged your service immediately.

We are convinced that your quick and effective action on the remediation made a significant positive impact on our repair project by limiting further damage to the units and minimizing the overall cost of repairs. Your team was responsive, professional, and competent throughout this project and coordinated efforts very effectively with the reconstruction General Contractor. As a result, Teal Harbor was one of the first, if not the first, condominium complex on the Island to be placed back in business. We would highly recommend your team to any organization with similar challenges.

Thanks again for the great work!

It is my pleasure to recommend the services of SERVPRO to you. As you may be aware, in October, 2012, the northeast was severely impacted by Hurricane Sandy. Liberty Healthcare System Inc. ("Liberty"), the parent organization of Jersey City Medical Center, consists of an acute care hospital and various off-site clinical and administrative sites. In an urban area that had no previously suffered such a catastrophic loss of property and contents due to immense flooding, Liberty sought out a professional company that could provide an array of services with expertise in handing the particular nature and functionally of a healthcare organization. SERVPRO was the ultimate choice and made it possible for our organization to continue to serve our community throughout the entire restoration and remediation process. 

The SERVPRO team, under the leadership of Jeff Smith, expeditiously responded, assessed and provided the equipment and workforce required to complete the job in a timely and efficient manner; always maintaining open communication with me and other senior administration members. This resulted in minimal business interruption and the prompt return to full operations for our organization. The team was courteous, professional, and accommodating during the entire process. SERVPRO offers top-notch quality, service and rates. 

Please consider SERVPRO for all your restoration and remediation needs. I highly recommend them and look forward to working with them again.