What our Customers say...
Inheriting a home with mold has been very stressful. I'm glad we were able to resolve it and thank you for your help getting it ready to be sold.
Thank you for promptly providing me an estimate for the mold in my basement. Your company has shown care for my concerns.
I would like to commend you and your excellent staff for the recent work SERVPRO performed for us at MidCounty Bank. Their prompt response with personnel and equipment dramatically reduced our overall expense, because we ended up replacing only a minimal amount of equipment and fixtures.
I completed a daily “walk-through” reviewing the cleanup progress and always found your staff to be kind, courteous and offer words of encouragement. I can’t say enough about how your firm handed our situation, but those of us in business know that our number one asset are the employees and you certainly have many #1’s!
I would like to thank the team of SERVPRO for the remarkable job that was performed for Autumn Ridge Senior Living.
The teams that showed up to the site to do restoration/demolition were very accommodating to the residents, family members and the staff at Autumn Ridge. I would highly recommend SERVPRO for any disaster/ restoration that is needed.
Thank you for your services that you provided.
City staff has been impressed by the responsive, courteous and helpful service we received. Working with SERVPRO supervisors, we were able to continue to provide service to the community and restore critical functions more quickly than expected.
I have enjoyed working with SERVPRO and found all employees to be courteous, respectful and considerate of our dilemma. I would want SERVPRO professionals on the job.
This letter is written to express our complete satisfaction with the services provided by SERVPRO in the clean up and restoration of our hospital in February.
It was a pleasure to work with Curt, Dave, Jordan and Dustin during this project. Their dedication, attention to detail, and can-do attitude are a credit to the SERVPRO company.
In April of 2013, the operations of Morris Hospital were severely impacted by sudden storm flooding of our campus. The water breached our loading dock and we sustained several inches of water throughout out lower level. SERVPRO came in quickly yet systematically and got us back to business in short order. They were well organized and provided us with the level of expertise we needed to handle this type of emergency. They quickly assessed our situation, made their recommendations, and mobilized the equipment and workforce necessary to get the job done quickly and effectively. All members of SERVPRO staff were professional, responsive and communicated well with us throughout the project.
I would definitely recommend SERVPRO to anyone in need of storm service.
On June 16, 2014 a tornado struck the area near the UW- Platteville campus in Platteville, WI. Two of the building that were damaged were owned by the UW-Platteville Real Estate Foundation. These were residence hall building that had been opened in 2012 and 2013. Both buildings suffered storm damage from the tornado that caused broken glass and water everywhere. Since were less than 80 days before the buildings would be needed to house over 1,000 students for the Fall semester we knew we needed to move fast.
The local SERVPRO team was called and arrived on scene at one of our buildings in less than 2 hours to evaluate the situation. Since time was short and there was much to be done, a recommendation to call in a second SERVPRO team was made. The second team was mobilized and began arriving within 24 hours of notification. Curt McKnelly the manager of the second team was given the clean up responsibly of our largest building which housed 440 students and the main campus dining facility. Curt quickly assessed the situation and understanding the time constraints we were under, began to take action. In the hectic days following the event he and his team moved quickly to get the water and glass out of the building. Using SERVPRO’s nation wide power, personnel and equipment was brought in from all over the area.
The efforts of the SERVPRO team allowed for the building to be cleansed and turned over to our General Contractor for rebuilding. In less than 70 days the building was declared ready for occupancy and 73 days after the event students began moving back into the buildings and meals were being served in the dining facility. Most of the students now living in the building were not impacted by extraordinary effort that took place over the summer it was truly as though it had never really happened.
Early morning water pipe break. Provided directions for getting water off and showed up first thing in the morning. The crew was professional, compassionate and very helpful. In time of trouble, it was awesome to have great people to respond. THANK YOU.
WOW! This location is THE BEST! I had an issue with water damage in September. After I called, they arrived to my house within the hour! They came out around 1am to do clean up. Hank Z. and Brandon were amazing!!! They cleaned everything up so well, efficiently, and they answered all of my questions. Hank even gave me his card if I had anymore questions. They left about 8 fans for the weekend to dry the carpet completely. You couldn't even tell anything had happened after they left! The best part was their customer service. Mike was my contact for billing questions and such. He was helpful, attentive, and very personable. He was able to call me back almost immediately or even shoot a quick text if need be. HIGHLY RECOMMEND. If you want the job done right, professionally, and a quick response time to calls....look no further! I am a new homeowner, so this was very stressful for me, but SERVPRO eased my concerns. Totally worth it!
What a great job all of you did!
So friendly and professional.
I want to take this occasion to let you and your team know how grateful the Board of Directors and Owners of Teal Harbor Condominiums are for the great work that you did under very difficult conditions during the emergency response and repair work associated with Hurricane Harvey which struck the Island of Port Aransas, and our condominium complex, on August 25, 2017. Your representatives were among the first to contact our manager regarding assistance and we engaged your service immediately.
We are convinced that your quick and effective action on the remediation made a significant positive impact on our repair project by limiting further damage to the units and minimizing the overall cost of repairs. Your team was responsive, professional, and competent throughout this project and coordinated efforts very effectively with the reconstruction General Contractor. As a result, Teal Harbor was one of the first, if not the first, condominium complex on the Island to be placed back in business. We would highly recommend your team to any organization with similar challenges.
Thanks again for the great work!
Everyone was polite, professional and prompt. The service was great! I would highly recommend to anyone.
Two weeks ago something happened that nobody ever wants to go through.
We woke up at 2 AM with our alarms blasting and saying fire, fire, fire. We were very fortunate that the fire was confined to a small area in a bedroom. The next morning SERVPRO STL central came out and they brought large machines to start taking the smoke out of the air. Soon they came in with other teams. They had teams to assess the damage they had teams to remove the damage and they had a cleaning team come in. You know with a fire you have a lot of smoke and that smoke drops soot over everything. The cleaning team cleaned the ceiling, the floors, the walls the furniture the books, pictures everything. And made it look good again! The cleaning materials they were using made everything smell good.
The thing about the teams is that they are all kind, courteous and respectful. The cleaning team was diligent and efficient. And we had special need concern, and they were very sensitive to it.
I highly recommend SERVPRO STL Central; they are there for you when you are in a difficult situation. They are professional and they do job right.
SERVPRO was a true stand out! We had a building fire that seemed overwhelming. With their knowledge and professional training we were able to relax and realize we were not going to have to do this alone. They took care of the most tedious details and were responsive to our every need. We had very little business disruption as the SERVPRO team worked around us and with us to keep us functioning at all times. Thank you so much SERVPRO. Hoener Associates
Full of smiles here with our basement so beautifully cleaned up. SERVPRO of St. Louis helped us clean up a grease issue in our basement. They responded quickly to our call and did a fantastic job! Their employees were extremely professional, took great pride in their work, and were very easy to work with. I would HIGHLY recommend them!
Removed moldy carpet & pad. Tommy and Meghan were very professional, courteous and knowledgeable! Very Happy!
Matt & David were incredibly polite, patient and caring. I truly appreciated the time they took to get things right. They eased a most stressful situation.
Thank you for making this such an easy experience during a difficult time for us. We are happy and recommend you to friends!
Pack out / Move Boxes
Job Well Done!
Great service and wonderful people! Exceptional restoration capabilities! We highly recommend them for residential and commercial restoration!
On December 8th, 2016, Missouri University of Science and Technology experienced a fire on the roof of Emerson Hall, the electrical and computer engineering building. Without hesitation, the SERVPRO disaster Recovery Team was on site to help assess the damage and guide the Facilities Management staff through the recovery process.
The cooperation and team effort between all parties involved proved to e successful as the recovery effort of roughly 86,000 sq.ft. was completed in a 6 week period, allowing the University to partially open the facility on time for the Spring semester.
The highly trained and very professional SERVPRO staff went above and beyond their job responsibilities to ensure that all areas of the facility were cleaned and repaired to the satisfaction of Southeast Missouri State. The job performance and attention to detail by the SERVPRO staff exceeded the expectation of their slogan "Like it never happened."
On behalf of Missouri S&T, the faculty, staff and student, we would like to thank SERVPRO for the excellent job done to ensure that Emerson Hall was restored to its original state, allowing the University to open the doors in the short time frame required.
Quality service, great communication and extremely fast. Highly recommended.
I had my choice of fire restoration teams to help with the cleanup of the fire in my home earlier this month. Not having been through this before or knowing which company to use, I consulted with friends and family and the unanimous answer was SERVPRO. After working with you for the past two weeks, I understand why. From the first day (my walk through with Hank) to my final day, I was the priority. Each day, Tommy, Megann, Matt, Paula and Kellie worked hard and efficiently and always with a smile. In addition, I was very happy with the level of expertise and, especially, communication between all SERVPRO members, my insurance company and myself. In all, I just wanted to say thank you for the great team members who made an emotional situation both bearable and, in the end, so much better. Thank you
I want to shout out "Kudos" to the SERVPRO team St Louis Central. These guys did an Amazing job restoring the damage I incurred from a major flood on my historical home. Very polite and professional, I hope I never have to utilize them again, but I most assuredly would choose your company in the future!
Great service and great people! They restore it "Like it never even happened."
Great Job! Thank you!
Tom, Meghan and Hank were especially good in every way. Good Team!
Great Job! Thank you!!
I am very appreciative of the work you guys did!
Tommy and Jeremy were extremely professional and did an outstanding job. From arriving in uniform and having positive attitudes to their attention to detail - the overall performance was great!
Tommy and Matt were very efficient. They kept me updated, explained why and what to expect post clean.
Thank you All!
Trusted and reliable.
You can not beat this SERVPRO crew. I have had them in when my water heater blew out. Fast, professional service.
Best Restoration provider in St. Louis! Love them!!!
On July 15, 2013, Southeast Missouri State University experiences the unthinkable, a fire at Dempster Hall, home to the Donald L, Harrison College of Business. Without hesitation, the SERVPRO Disaster Recovery Team was on site to help assess the damage and guide the Facilities Management staff through the recovery process.
SERVPRO, with guidance from the Facilities Management staff, hired local sub-contractors to assist with the recovery effort. The cooperation and team effort between all parties involved proved to be successful as the recovery effort of roughly 117,000 sq.ft. was completed in a 6 week period, allowing the University to open the facility on time for Fall Semester.
The highly trained and very professional SERVPRO staff went above and beyond their job responsibilities to ensure that all areas of the facility were cleaned and repaired to the satisfaction of Southeast Missouri State.. The job performance and attention to detail by the SERVPRO staff exceeded the expectations of their slogan "Like it never happened."
On behalf of Southeast Missouri State University, the faculty, staff and students, we would like to thank SERVPRO for the excellent job done to ensure that Dempster Hall was restored to its original state, allowing the University to open the doors in the short time frame required.
I have had the pleasure of working with SERVPRO on a very large reconstruction project in Williston, North Dakota, and would highly recommend them on any size job.
SERVPRO is very experienced and works well with all concerned. They have the knowledge and expertise to handle all types of reconstruction projects.
It is without any reservations that I give my recommendation to SERVPRO for any reconstruction job. They have the experienced personnel to handle any project.
It is my pleasure to recommend the services of SERVPRO to you. As you may be aware, in October, 2012, the northeast was severely impacted by Hurricane Sandy. Liberty Healthcare System Inc. ("Liberty"), the parent organization of Jersey City Medical Center, consists of an acute care hospital and various off-site clinical and administrative sites. In an urban area that had no previously suffered such a catastrophic loss of property and contents due to immense flooding, Liberty sought out a professional company that could provide an array of services with expertise in handing the particular nature and functionally of a healthcare organization. SERVPRO was the ultimate choice and made it possible for our organization to continue to serve our community throughout the entire restoration and remediation process.
The SERVPRO team, under the leadership of Jeff Smith, expeditiously responded, assessed and provided the equipment and workforce required to complete the job in a timely and efficient manner; always maintaining open communication with me and other senior administration members. This resulted in minimal business interruption and the prompt return to full operations for our organization. The team was courteous, professional, and accommodating during the entire process. SERVPRO offers top-notch quality, service and rates.
Please consider SERVPRO for all your restoration and remediation needs. I highly recommend them and look forward to working with them again.