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SERVPRO has the equipment & resources to restore your commercial property!

11/20/2020 (Permalink)

SERVPRO box truck and 53' trailer loaded with equipment Commercial Services

When it comes to the restoration field, there have been extraordinary advances made in technology & the techniques used in our industry. These advancements allow SERVPRO of St. Louis Central & SERVPRO of Bridgeton/Florissant Professionals to restore your St. Louis commercial property or retail business back to its preloss condition quickly, reliably, and more effectively.

Here are some of the unique tools we have to restore your property:

  • An infrared camera may be used to identify hidden water locations for the thorough removal of moisture that is hidden from the naked eye.
  • Sensitive moisture meters/detectors, hygrometers, and other meters measure the extent of moisture saturation.
  • Submersible and gas-powered pumps for continuous pumping of high-level water from events like floods. 
  • Truck-mounted and portable extraction units perform efficient water removal.
  • High-speed air movers cause moisture to evaporate at a faster pace.
  • Industrial grade dehumidifiers pull the water vapor from the air.
  • Trailer mounted generators and desiccants (Large Commercial Air Dryer) provide power and large scale drying capabilities.
  • Air scrubbers filter the air.
  • The use of Thermal foggers and deodorization agents make your business smell fantastic!

You can count on SERVPRO of St. Louis Central & SERVPRO of Bridgeton/Florissant to serve you at the highest level so you can put your commercial business back in order and get you back to doing what you do best--serving your customers!

Give us a call at (314) 260-7177.

Complimentary Emergency Ready Profile

11/9/2020 (Permalink)

a hand holding an iPhone with the SERVPRO Emergency Ready App opened up SERVPRO Emergency Ready Mobile App

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

Did you know that SERVPRO of St. Louis Central offers complementary SERVPRO Emergency READY Profiles for your business? A Emergency Ready Profile can help you minimize business interruptions by having an immediate plan of action in the event a catastrophe strikes your business. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

  • A no cost assessment of your facility. This means there is no need to allocate funds, giving you a great value at no cost. 
  • A concise Profile Document that contains only the critical information needed in the event of an emergency. It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed. 
  • A guide to help you get back into your building following a disaster. This can help minimize the amount of time your business is inactive by having an immediate plan of action. 
  • Establishes SERVPRO of St. Louis Central as your disaster mitigation and restoration provider. You have a provider that is recognized as an industry leader and close by. 
  • Identification of the line of command for authorizing work to begin. This saves time so we can begin the work of mitigating the damage which can save you time and money. 
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information. Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

This Is A FREE Service To Your Company courtesy of TEAM WOLFE!

SERVPRO Commercial Biohazard Trauma Scene Cleanup

11/3/2020 (Permalink)

a man and woman in full personal protective equipment with a SERVPRO logo Our technicians are continually trained in proper PPE.

Accidents and trauma scenes rank among the most stressful events a a business can encounter. If the situation involves traumatic injuries, you and your employees endure anxiety, grief, fear, and a host of other emotions. Health risks associated with exposure to pathogens carried by blood and other bodily fluids are of great concern, not to mention the liability of properly cleaning up the scene. OSHA regulations demand adherence to specific research-based protocols to ensure safety during cleanup and to provide a thoroughly disinfected environment for your business operations.

We’re Faster To Any Size Disaster

The need for biohazard/trauma scene in a commercial building can encompass everything from simple human error or equipment malfunction to criminal activity. an event like a trauma scene requires immediate assistance. Our biohazard cleanup crews are available 24/7, with the appropriate training, skills, experience, and resources to respond fast and efficiently.

Biohazard & Trauma Scene Cleanup Best Practices

Specially trained and certified technicians must respond to a trauma or crime site leaving the cleanup to contracted or in-house janitorial & maintenance teams that could jeopardize their health, both physical and emotional. Containment of the affected area and the use of personal protective equipment (PPE) during the cleanup process are required. We observe local rules concerning biohazard disposal for safety and to ensure that your business does not face sanctions. SERVPRO technicians complete comprehensive training and our products, protocols, and equipment exceed expectations.

Transferability of Skills

Often the areas contaminated in a commercial building has porous building materials. To be sure we remove all blood and fluids, intensive flushing and/or removal of building materials is critical. SERVPRO’s proven proficiency in containment processes and removal of contamination permits us to eradicate biohazards safely and completely. Our crews are experts in disinfection and structural drying, as well.

Care and Compassion

SERVPRO employees are acutely aware of the need to balance speedy and biohazard & trauma scenes with sensitivity for the ordeal experienced by those touched by the tragedy. We work hard to respond with respect and compassion in the aftermath of a devastating event. Taking care of the details helps streamline the process.

SERVPRO provides proper cleaning, application of EPA-registered disinfectants, and lawful biohazard disposal, after a severe trauma event at your business. Count on a fast and discreet response when you call SERVPRO of St. Louis Central and SERVPRO of Bridgeton/Florissant at (314) 260-7177.

It's Candle Fire Season!

11/2/2020 (Permalink)

A running diffuser on a coffee table A diffuser is a much safer alternative to burning candles.

Be Cautious When Using Candles

Yes, that soft light and aromatic fragrances that fill the room from a lit candle can be an easy way to create the atmosphere that you want in your home. However, candles can also become a safety hazard if they are not used properly. Candle fires are common, but the following tips can help you avoid them.

1. Don’t Leave Burning Candles Unattended:
It may seem like an annoyance to extinguish a candle every time you leave the room. However, leaving it burning could result in a candle fire if something gets too close to the flame or if it burns too low. It is best to blow out candles before going to bed at night, even if the candle is in the same room you sleep in..

2. Keep Them Away From Flammable Items:
When you are using a candle, you should be sure to have the area free of flammable objects. This can include papers as well as fabrics such as curtains and bedding. These types of items should be at least a foot away from any candles that are in use. Flammable liquids should be kept even further away.

3. Keep Them Out of Reach of Pets and Children:
Both children and pets often come with an excess of energy and curiosity. For this reason, it can be easy for them to inadvertently start a candle fire. Keep burning candles in an area that are not within reach of a child or pet, especially unsupervised!

4. Use an Alternative:
Perhaps the easiest way to prevent a is simply not to use candles at all. There are a variety of other ways that you can achieve a more relaxing home environment. If you are only interested in adding a nice scent to your home, a wax warmer is a great option. One great option is a diffuser. Diffusers are a great alternative to candles and make you house smell fantastic!


While these tips can help you prevent an emergency, accidents can still occur. Whether it is small or large, fires often require smoke cleanup and some repairs. If this happens, a fire damage restoration company like SERVPRO can help return your home to its preloss condition making it "Like it never even happened."

Have You Checked Your Gutter System Lately?

10/27/2020 (Permalink)

a roof with clogged gutters from leaves and a baseball Clogged Gutters

Now that we are well into the fall season, SERVPRO wants to St. Louis homeowners about an important functioning item we tend to overlooked each year, your gutters.
Although you may not think about it, the state of your gutters can affect many other areas of your family's property, which includes your roof and foundation. If your gutters fail to function they way they are intended to do they can wreck havoc on your home or business . The most common problem that homeowners face with their gutters is that they fail to drain or channel excess rainwater far enough away from your foundation. That excess water can back up under your home's foundation or into your basement. If rain water doesn't travel through your gutters freely, it's most likely because the gutters are clogged with leaves or debris. This is especially common during this season when trees are dropping their leaves. If you have clogged gutters it can often lead to costly foundation repairs that can cost thousands of dollars. Having your gutters regularly cleaned (at least once or twice a year) can prevent a major water damage from happening to your property.

if you are concerned about your gutters not functioning property, SERVPRO encourages you to have them inspected by a qualified company to avoid any future water damage from gutters that are clogged.

When water backs up into your basement our foundation, it very well may be a gutter system that is not functioning properly. Be sure and call the cleanup team that is "Faster To Any Size Disaster" in the event water damage strikes your home or business. 

2020 TEAM WOLFE Golf Scramble

10/9/2020 (Permalink)

A Golf Club Marker with two golf tees and a SERVPRO golf ball near the marker on the grass. 2020 Annual Business Appreciation Golf Scramble

SERVPRO just finished up with our last TEAM WOLFE Business Appreciation Golf Scramble for 2020 for our customers and clients we serve all year long.

We truly love giving back to our clients and our community! We take nothing for granted and truly value the relationships we have forged through the years.

SERVPRO of St. Louis Central takes great pride in being a part of St. Louis and the surrounding region. We understand that communities like ours hold America together. We want to do our part to ensure St. Louis thrives by helping our neighbors by giving back through donations, sponsoring support with community and regional events near and around St. Louis County. Supporting charities that are dear to our heart and by keeping the St. Louis region safe and making our community we serve the best it can be.

SERVPRO of St. Louis Central's David and Angie Wolfe have 26 years of experience in cleanup and restoration services and when necessary, reconstruct commercial properties with our team of highly trained technicians, carpenters and specialists with our very own in-house Construction Division. You can count on us to get you back up and running so you can get back to what you do best, serving our families, neighbors and the communities we live in.

Recovering From A Water Damage

9/22/2020 (Permalink)

a flooded kitchen in a home with floating debris in the water Flooded Kitchen

When it comes to water damage in the U.S., almost 40% of homes have incurred losses due to this type of occurrence. Most of these problems are caused by a neglected or damaged roofs, old or faulty plumbing, broken washers and water heaters. Natural disasters such a flood events or hurricanes also ruin homes and businesses with their destructive forces.

During a water damage disaster, many homeowners and businesses feel hopeless, especially if most of the structure is still under water. The situation may appear bleak, but in most cases, there is a great chance of recovering your home or business from water damage quickly. The first step is not to panic. Keep calm and figure out where to begin. This is where an Emergency Plan should be considered before an event like this strikes. Check out https://www.ready.gov/plan. Here are some simple steps to guide you to a successful home recovery after water damage.

Think Safety

The number one priority should be the safety of you and your family. If there is standing water, begin by switching off electrical power to the entire house or the flooded area. Live electricity and water are a lethal combination. Secondly, shut off the main water inlet valve to prevent any possibility of contaminating the water system. In a large flood, you may also need to cut off the gas supply also. Identify and dispose of any damaged food; this will prevent food poisoning by accidental consumption. Don’t wade through a flooded floor without proper protection, especially in murky water. Sharp objects may be lurking at the bottom of the water. Wear sturdy waterproof boots when walking in a flooded area.

Remove The Moisture

The next step is to get rid of the moisture. In a heavy flooding situation, wait till the floods dissipate before you can start drying out your house. if environment is safe to do so, use electric, gas or hand trash pumps to remove water. Locate the lowest part of the flooded floor and place the pumps there. Be careful with electric-powered pumps to avoid electric shock. You could dump the excess water into the sewage system, a tanker truck, or the backyard where it won’t cause any harm. After all the water is out, circulate dry air within the house. Open up windows and doors to let in the fresh air. If it’s safe to use the mains system, install electric fans to blow air to specific areas. Even better, if the heating system is still usable, power it up to warm the house and drive moisture away. Drying out the house can reduce mold from growing. 

Pick Up Debris

Clear out any debris brought in by the water. Flood water is especially messy; there may be sediments, leaves, tree branches and even garbage. Identify anything that can be salvaged. This could be your precious heirlooms, rugs, furniture or drapes. Any salvageable belongings should be kept in a separate dry room if possible, or away from the house altogether. Anything that is severely damaged should be disposed of and documented for insurance purposes. Clear out as much debris as possible to reveal the extent of the water damage.

Assess Water Damage

With everything out of the way and visible, you can now assess the level of damage sustained. You may need to call in an inspector with an eye for details to examine the property in its entirety. Check for damage or mold on the floor, walls and plumbing system. Get a clear picture of the extent of damage, what needs to be done to repair the damages. This may be the time to call SERVPRO of St. Louis Central to put together a restoration protocol to put your St. Louis home back to its preloss condition.

Call Your Insurance Carrier

After a detailed assessment of the damage, call your insurance agent or carrier to find out how much of the damage they will cover. Your insurer will probably send a claims adjuster who will document all the steps you have taken so far and the valuation of damages. According to your insurance policy, the insurer could chip in a large part of the repair and restoration costs. Contact other insurers covering assets like your car or other valuables damaged along with the house.

Repairing Your Property

Now its time to begin repairs on your home. If only some rooms of the house are damaged, your family could still live in the safe parts of the house. However, if the house needs extensive repairs, you may have to find a temporal shelter. SERVPRO of St. Louis Central can carry out all the necessary repairs to your home or business from emergency mitigation and building stabilization to complete reconstruction of your property. Most water damage repairs include floor, walls and doors repairs or replacements. Check with the authorities whether certain repairs are allowed or require a city permit, SERVPRO can provide this for you also. The restoration period depends on the extent of the damage. Floor work usually takes a lot of time, so make sure you are prepared for that. After the repairs, make a few touch ups like paint jobs and restoring any peripheral systems such as plumbing and electrical systems in case they were damaged as well. Again, SERVPRO can provide all these different services to you since we are a "Full Service" contractor.

Ready To Move Back

After all the repairs are done, the house is finally back to its preloss condition, its now time to move back in. Bring in your furniture and belongings and prepare for things to go back to normal "Like it never even happened."

If you have had the misfortune of water damage striking, relax and follow a these steps for a speedy recovery. 

September is National Preparedness Month

9/16/2020 (Permalink)

A picture with an icon of a tornado, an icon of a flashlight and an icon of a battery for national preparedness month National Preparedness Month

Did You Know September is National Preparedness Month?

Have you taken steps in preparing for any type of emergency or natural disaster that could strike your home, your business or St. Louis community?

Have you lead any efforts in the St. Louis region as a whole to become more prepared in the event of a natural disaster? Disasters happen and not only can devastate individuals and their property but entire neighborhoods and communities!

Here Are 4 Steps You Can Take To Prepare (ready.gov):

1. Make a Plan - Talk to your friends and family about how you will communicate before, during, and after a disaster. Make sure your family is informed and practiced in your emergency plan. 2020 has been you unique year with the COVID-19 pandemic so make sure to update your plan based on the Centers for Disease Control recommendations due to the coronavirus.

2. Build a Kit - Gather emergency supplies that will last for several days after a natural disaster for everyone living in your home.  Don’t forget to consider the unique needs each person or pet may have in case you have to evacuate quickly.

3. Prepare for Natural Disasters and Emergencies- Limit the impacts that disasters have on you and your family.  Know the risk of disasters in your area and check your insurance coverage. Learn how to make your home stronger in the face of storms and other common hazards and act fast if you receive a local warning or alert.

4. Educate your kids, their friends and your family - Talk to your kids about preparing for emergencies and what to do in case you are separated. Reassure them by providing information about how they can get involved. There are some great resources at ready.gov/september

Whether its a wildfire, flood, tornado or even an earthquake, we need to work together as a team to help ensure our families, friends, businesses, places of worship and our community as a whole are prepared.

Contact SERVPRO of St. Louis Central to find out how we can help make it "Like it never even happened," if a disaster strikes in your life.

Cleaning Contents After a Fire

9/1/2020 (Permalink)

Damaged buidling and charred contents from a fire Fire Damaged Contents and building
  •  Make Sure It's Safe To Start

Your first concern in every fire damage restoration disaster is safety.  SERVPRO of St. Louis Central takes steps to make sure all workers entering your home or business after a fire are safe. It is important that the structure is safe before the evaluation and restoration process begins.

Also, keep in mind that, after a fire, indoor air contains floating smoke and soot particles. Smoke/soot particles are Products of Incomplete Combustion (PIC). These are carcinogens and are dangerous. When cleaning up smoke/soot, it is important to wear a respirator, such as an N-95 or N-100. Using gloves and other protective clothing will also protect against soot exposure. Ventilation is key to letting the contaminants in the air outside.

  • Evaluating Damaged Contents

The next step is to determine which items should be cleaned and where, as well as which items to discard. Cost and antique value are key consideration factors. SERVPRO inspects the affected items as quickly as possible, as soot can produce further damage or corrode contents and appliances in a matter of hours or days, depending on the material.

In many cases, contents that have been damaged directly by the fire or by excessive heat should not be discarded until inspected. SERVPRO knows how to clean smoke damage from salvageable items.

Most textile goods like draperies and bedding will be taken to our laundry division or dry-cleaning facility. Other contents that can be restored, such as furniture, may be cleaned within the home or sent to our facility.

Food items must be treated with caution. Any open items should be thrown away. Unopened items in original packaging that were away from the heat can be considered safe. If there is any doubt, throw the items away.

Keep in mind that melted or discolored plastic items can’t be restored, only cleaned.

  •  Inventory Of Your Contents

If a “pack out” (removing contents out of the structure where damage occurred) is necessary, our SERVPRO technicians will keep careful records for items taken, location of the items, and condition of the items when removed. In other cases, we may determine that conditions allow for cleaning and storing the contents within the home, or perhaps a garage if property has one. An inventory of all discarded items is essential to receiving monetary reimbursement when filing an insurance claim.

  •  Contents Cleaning

SERVPRO will perform testing to determine the appropriate product to clean your contents. Today’s restoration professionals will use environmentally friendly products for all cleaning and restoration processes. This is an important consideration when choosing a restoration company.

SERVPRO begins to remove soot from each restorable item — either in the home or at our facility. The cleaning method depends on the item, such as furniture, kitchen utensils, dishes, toys, clothing, bedding, draperies, and more.

  • Removing Odors

Pungent odors come with smoke/soot damage. After the cleaning process, most of the smoke odor will be eliminated. Yet, if there is still a small odor, we may add an additional step to the restoration process. This could include ozone or hydroxyl deodorizing. Learn more about processes: Odor Removal

  • For Fire Damage Cleanup and Restoration, Call SERVPRO of St. Louis Central at (314) 260-7177

When the contents of a home or business are damaged by smoke/soot, mitigating the fire damage, cleaning, and restoring the contents to its preloss condition is a job for restoration professionals. SERVPRO of St. Louis Central technicians know how to clean smoke damage from contents quickly, ethically and professionally. When you call us, we’ll mitigate the loss and restore your property using state-of-the-art equipment and techniques.

AT SERVPRO, WE RESPOND IMMEDIATELY

8/31/2020 (Permalink)

A receptionist at a desk answering the phone. SERVPRO Administrative Assistant

When You Need a Rapid Response to Your Damage, We Respond Immediately

SERVPRO of St. Louis Central knows that when you call our company, you may be feeling overwhelmed, confused, stressed, and vulnerable. You need an expert to guide you through the crisis you have just endured. SERVPRO of St. Louis Central has specific fire, water and smoke damage training and the expertise to help you through your dilemma. We specialize in fire, water, smoke and storm damage cleanup and restoration. In fact, it's the cornerstone of our business.

What to Expect When You Call

When you call, our friendly representative will ask several questions regarding the type of damage you have incurred. These questions will help us determine what equipment and resources to bring with us when we deploy, including how many trained SERVPRO restoration specialists that may be needed for your particular situation.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information including your phone number and email address
  • Your insurance carrier (if applicable)
  • Has a claim been turned in?
  • Name of Adjuster (if assigned)
  • The street address of your home or business
  • When did the damage occur?
  • What caused the damage (if known)?
  • Is there electricity and water available (on-site)?
  • Is there standing water (if applicable)?
  • What year was the home or business built?

About SERVPRO of St. Louis Central

SERVPRO of St. Louis Central specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of St. Louis Central.