Recent Posts

We Work Closely with Your Insurance Provider

2/28/2019 (Permalink)

When it comes to customer service, we make continual efforts to make sure that not only you are satisfied by all parties involved are happy with the services we provide. We stay in constant contact with your insurance adjuster, agent and carrier to make sure all parties involved are informed with the services we provide and the progress that is made during the claim. This is paramount to us! A perfectly satisfied customer is a repeat customer! The relationships that are forged by premier customer service provided to each and every home owner, business owner and insurance agent mean so much to us. It only takes one bad job to cancel out a thousand "great outcomes." We strive to make sure that doesn't happen. 

Can Your Belongings Recover From Mold Growth?

2/28/2019 (Permalink)

How To Recover From Mold Growth?

Moisture and high humidity can attract mold spores into your St. Louis, home, where they can grow across a variety of surfaces. While mold commonly grows on building surfaces like drywall and carpeting, it can also affect your belongings, such as clothing and furniture. Mold cleaning can be difficult; however, before you throw items away, you may want to learn about which could be saved by different types of professional cleansing processes and which cannot. 

1. Throw Away Porous Items 

Most porous surfaces can absorb water and encourage further mold growth. As such, some items like mattresses, thick rugs and stuffed toys that already show signs of mold damage are usually not salvageable. If your child has a favorite stuffed toy that you want to attempt to save, ask your remediation technicians if they have any mold cleaning processes that may help. You may want to remember, however, that porous items affected by black mold are usually considered unsalvageable because this type of fungus is particularly hard to eradicate. 


2. Freeze Documents and Books 

If you have important documents and books that developed mold, place them in sealable plastic bags and store them in your freezer. Freezing these items can inhibit further mold growth and protect them until they can be inspected by an expert mold remediation and restoration company. This can salvage items like original birth certificates, wedding albums and baby books. 

3. Set Aside Moldy Clothing 

If you have favorite items of clothing that have been affected by mold, ask your remediation technicians about what type of options you have for salvaging them. Wet, dry and immersion cleaning may all be possible, especially for leather jackets and shoes. Some companies have access to an Esporta Machine, which cleans soft contents by removing tough odors, dirt and mold in a way that even commercial-grade units cannot. 

Mold can have a devastating effect on your home’s contents. However, professional mold cleaning processes may be able to salvage your treasured possessions, even if you believe they are beyond repair.

Storm Preparedness Steps

2/28/2019 (Permalink)

Storm Preparedness

If you are a homeowner in St. Louis, MO, you have probably thought about what might happen if a storm causes your house to flood. Planning is always important where storm safety is concerned, especially if you live in a flood zone. Here are four steps that you can take to prepare your home and family for a potential storm involving flood water.

1. Sign Up for Local Alerts

If your community offers an emergency warning system, sign up for it as soon as you can. Alerts are also provided by the Emergency Alert System and National Oceanic and Atmospheric Administration Weather Radio.

2. Determine Your Flood Risk

Do you live in a flood zone? If you don't know, it may be time to visit the Federal Emergency Management Agency's Flood Map Service Center online to find out. If it turns out that floods are a significant concern in your area, you will likely want to purchase flood insurance for your property.

3. Protect Valuables

Valuables can easily become damaged from flood water. Protect yours by keeping gutters and drains cleared, purchasing a battery-operated sump pump and moving said items to higher levels in your house. Important paperwork should be digitized and stored in a waterproof box to protect it from water damage in a flooded building.

4. Plan Your Escape

Having a smart escape route in place is important when a flood is threatening your home. Put a plan for emergency shelter in place, and practice various escape paths with your family on a regular basis. Having supplies such as batteries and medicine on hand is also very important.

Your first priority with flood water is to get yourself and your loved ones to safety. Your property also matters, but storm damage restoration specialists can typically help you resolve any damage that does occur. Planning ahead of time by following the steps above puts you in a better position to keep your family and your investments safer in a flood-related storm.

Staying Safe During and After a Flood

2/28/2019 (Permalink)

Do you know how dangerous flood water can be? A depth of 6 inches can sweep you away, and a depth of 12 inches can sweep your car away. Floods are fast-moving and aggressive, and if you didn’t heed the warnings to evacuate, then you need to know how to stay safe not just during the flood but after.

1. Staying Safe During 

During a flood, you should stay in a safe location, and it is best to discuss this location with others so that when/if you need to be rescued your family can give first responders the most accurate information. Your safe place should be an elevated location. If you choose your house, do not go into the enclosed attic. The level you want should have numerous exit points so that the rising waters do not trap you. Additionally, when the flood begins, stay at your designated location. Do not attempt to leave, unless absolutely necessary because you could be at risk of drowning. Essentially, staying safe during a flood comes down to remaining calm and trying to stay above the rising water.

2. Staying Safe After

Standing flood water can be potentially hazardous. Not only do possible downed power lines present the risk of electrocution, but the water itself may also be contaminated from sewage and other debris. While a building was your sanctuary during the flood, a flooded building now presents serious health risks. If it is not possible to stay in a dry area, it may be wise to wear heavy gloves and boots to prevent contact with any potentially hazardous materials, but it is best to avoid contact if possible. When the time comes, seek out restoration specialists SERVPRO of St. Louis Central, to restore your home from any lasting water damage and to help with any hazardous cleanup.

Flooding and the resulting flood water are dangerous. It is never wise to ignore a call to evacuate, but it is not always possible to leave. When you must stay behind, it is essential to find high ground and avoid contact with contaminated materials. 

Give SERVPRO of St. Louis Central a call today! 

Esporta Machine

2/28/2019 (Permalink)

The Esporta Wash System is the disaster restoration industry’s only wet-wash machine designed exclusively to recover “soft contents” damaged in fire and water disasters. Soft contents include items such as footwear, linens, outerwear, leathers, bedding, outdoor items, athletic equipment, survival gear, sleeping bags, life jackets, stuffed toys, and almost all of your personal clothing.

The patented system breaks down unwanted organic materials and kills bacteria, viruses, and mold spores on contact. The system also removes organic and inorganic contaminants without degrading or damaging the materials. It is five times more effective than traditional front-loading washing machines. 

If you have favorite items of clothing that have been affected by mold, ask your remediation technicians about what type of options you have for salvaging them! 

What to do in a Case of a Kitchen Fire

2/27/2019 (Permalink)

Do you know what to do when a kitchen fire flares?

Electrical fires? Grease fires? What do you need to do?

Here are some tips to follow to prepare you if you ever have a fire in your kitchen!

Electrical

Fires can happen anywhere in the kitchen- near an electrical outlet, in the microwave, or even in the stove. Here are some tips to go by.

  • Electrical: If a fire starts, use a fire extinguisher, never douse it with water. Always call the fire department for an electrical fire, even if you have already put it out with the fire extinguisher.
  • Oven: Immediately close the oven door and turn it off. If the fire doesn’t go out right away, call the fire department.
  • Microwave: Close the microwave door and keep it closed. Turn the microwave off and unplug it if you can do so safely.

Grease

Grease fires should not be handled like any other kitchen fire. Rule number #1 never pour water on a grease fire. The best way to handle a grease fire it to smother it, if possible, and then let it die out.

  • If grease catches on fire in your cooking pan, quickly put on the oven mitt, then place the lid over the pan to smother the fire. Next try sliding the lid over the flames as opposed to dropping the lid down from above.
  • Turn off the burner and leave the pan where it is at so the pan can cool down.

You should never hesitate to call the fire department. But if it is a small, contained fire, you should follow the above steps to try to extinguish it while waiting for help to arrive. Also remember safety first to keep yourself and your family protected and call for help.

For kitchen cleaning up and fixing make sure to contact SERVPRO of St. Louis Central!

Seal Your Home Before the Rain Starts

2/20/2019 (Permalink)

When the rain starts your home is supposed to keep yourself and your belongings dry. However, some moisture can get in if your home has not been maintained or checked for broken seals.

What to do if you are experiencing moisture in your home:

  • Re-caulk windows seals
  • Re-caulk door seals
  • Consider adding overhangs to doors and windows
  • Check for missing shingles on the roof
  • Metal roofs are expensive but last longer than 30year shingles

Doing or considering adding fixtures to your home will keep the moisture out, and it may even add beauty and equity to your home.

At SERVPRO of St. Louis Central, we take pride in our fast and effective response team, dedicated to getting you back up and running as soon as possible.

Crawl Space Water Damage

2/19/2019 (Permalink)

A crawl space is like that cabinet where you store your tax information. There is important information in there, but you never take a look inside. Further, because you’re so rarely in your crawl space, a problem inside can cause significant damage to essential parts of your home before you notice that anything is wrong.

Where did the damage come from?

-Leaky or broken pipes

-Roof leak

- Excess humidity

How do you dry out a Crawl Space? 

You can call our team of professional experts at SERVPRO of St. Louis Central to fix the problem. Here at SERVPRO they have handled issues like water damage many many times.

For more information check out our website to learn more about water damage. 

https://www.SERVPROstlouiscentral.com/

Mold Damage Tips After A Flood

2/19/2019 (Permalink)

If your home or commercial building recently flooded due to storm damage or some sort of plumbing issues, you're probably unsure of the next step. Not only are you worried about property damage from the water, but you also have to worry about mold in your home or business. Mold can affect indoor air quality, can cause significant property damage and can cause a foul smell that even the best deodorization techniques can't get rid of! Follow these tips if you're dealing with residential or commercial mold. 

Get Rid of Moisture

This is the very first step! Before the mold can be properly addressed, as much moisture as possible needs to be removed. If there is standing water, it can be dangerous to walk into your home or commercial property, so please make sure you can safely enter the building or structure.  

Protect Yourself 

You just never really know what can be floating around in standing water that can hurt you. For example, electrical wiring. You don't want to endure an electrical shock. Once you know you can safely enter, PROTECT YOURSELF by wearing protective clothing, such as gloves and a face mask. 

Hire a Professional

The best thing you can do is leave it to the experts. Rely on a team of professionals to help get your home or business back in tip-top shape. Experts can come in and assess the true extent of the damage and help ensure all of the molds is properly remediated. We promise it could save you a lot of time, money and headaches in the future. 

Visit our website today to learn more about mold. 

https://www.SERVPROstlouiscentral.com/

Power Outages

2/19/2019 (Permalink)

Power Outages

Extended power outages may impact the whole community and the economy. A power outage is when the electrical power goes out unexpectedly. A power outage may:

  • Disrupt communications, water, and transportation.

  • Close retail businesses, grocery stores, gas stations, ATMs, banks, and other services.

  • Cause food spoilage and water contamination.

  • Prevent use of medical devices.

PROTECT YOURSELF DURING A POWER OUTAGE:

  • Keep freezers and refrigerators closed.

  • Only use generators outdoors and away from windows.

  • Do not use a gas stove to heat your home.

  • Disconnect appliances and electronics to avoid damage from electrical surges.

  • Have alternate plans for refrigerating medicines or using power-dependent medical devices.

  • If safe, go to an alternate location for heat or cooling.

  • Check on neighbors.

HOW TO STAY SAFE WHEN A POWER OUTAGE THREATENS: 

Prepare NOW

  • Take an inventory of the items you need that rely on electricity.
  • Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
  • Plan for batteries and other alternatives to meet your needs when the power goes out.
  • Sign up for local alerts and warning systems. Monitor weather reports.
  • Install carbon monoxide detectors with battery backup in central locations on every level of your home.
  • Determine whether your home phone will work in a power outage and how long battery backup will last.
  • Review the supplies that are available in case of a power outage. Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
  • Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.
  • Keep mobile phones and other electric equipment charged and gas tanks full.